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Please reach us at info@a1servicecoordination.com if you cannot find an answer to your question.
We serve individuals and families of the Nursing Home Transition and Diversion (NHTD) Medicaid Waiver Program and the Traumatic Brain Injury (TBI) Medicaid Waiver Program
You! You choose your Service Coordination Agency and/or other waiver providers! You are the primary decision maker!
You! You choose your waiver and non-waiver services and supports! You are the primary decision maker!
The individual is the primary decision-maker and works in cooperation with providers to develop a Service Plan. This process leads to personal empowerment, increased independence, greater community inclusion, self-reliance, and meaningful, productive activities. The A1 Service Coordination team always supports you to make your own choices and decide what supports, services, providers, and program will best meet your needs!
All members of the A1 Service Coordination team meet the NYS Department of Health NHTD/TBI Medicaid Waiver Program Service Coordination qualifications.
In addition, all members of the A1 Service Coordination team complete a comprehensive training curriculum upon hire and annually. At A1, ongoing training is of utmost importance to ensure that we can meet your individual needs.
All members of the A1 Service Coordination team participant in a comprehensive initial and on-going training curriculum that includes, Traumatic Brain Injury Overview and Specific Training/s, Nursing Home Transition and Diversion Overview and Specific Training/s, Service Coordination Overview and Specific Training/s, Brain Injury Training/s, Alzheimer’s and Dementia Training/s, Diversity Training/s, Medicaid Training/s, Social Security Training/s, Special Needs Trust Training/s, Medicaid Training/s , Medicare Training/s, HIPAA Training/s, Sexual Harassment Training, and Waiver and Non-Waiver Services Training/s, UAS Training/s, other Training/s, as needed.
All members of the A1 Service Coordination team complete Person-Centered Planning trainings (Person-Centered Thinking Skills & HCBS Rule, Person-Centered Planning in Times of Crisis, Person-Centered Plan Development, Person-Centered Practice and Cultural Humility, Person-Centered Practice with People Experiencing Dementia).
These trainings allow the A1 Service Coordinators to fully meet each individual's needs, ensure meaningful access to their surrounding community, and implement a person-centered service plan that reflects the services and supports that are important to and important for the individual to meet these goals.
Click here to Contact A1SC!
The first step in securing NHTD or TBI waiver services is completing a screening by the Regional Resource Development Center (RRDC) to determine basic eligibility for enrollment. Once completed, the RRDC will give you permission to choose your Service Coordination agency. So please reach out to the RRDC to begin this process. The contact information for the RRDCs are below:
Lower Hudson Valley (Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester Counties):
Putnam Independent Living Services
1441 Route 22, Ste. 204 Brewster, NY 10509
Phone# 845-228-7457
Click here more information about NHTD
Click here for more information about TBI
New York City (Bronx, Kings (Brooklyn), NYC (Manhattan), Queens and Staten Island:
Westchester Independent Living Center
10 County Center Road, Ste. 203, White Plains, NY 10607
Phone#: 718-816-3555
The NHTD/TBI Medicaid waiver was developed based on the philosophy that individuals with Traumatic Brain Injuries, disabilities and/or seniors have the same rights as others. This includes the right to be in control of their lives, encounter and manage risks, and learn from their experiences. This is balanced with the waiver program's responsibility to assure the waiver participants' health and welfare.
Waiver services are provided based on the participant's unique strengths, needs, choices, and goals. The individual is the primary decision-maker and works in cooperation with providers to develop a Service Plan. This process leads to personal empowerment, increased independence, greater community inclusion, self-reliance, and meaningful productive activities. Waiver participant satisfaction is a significant measure of success of the NHTD and TBI waiver.
These are your Rights and Responsibilities as a waiver participant
Please Contact us anytime to speak with a member of our enrollment team!
Feel free to schedule an Appointment
As an applicant/participant in the Traumatic Brain Injury/ Nursing Home Transition Diversion Medicaid Waiver Program, you have the right to Choose how often you visit with your Service Coordinator. You can either meet with your Service Coordinator in person every month OR you can combine virtual and in-person visits. The choice is up to you and your family!
All NHTD and/or TBI Waiver Services, including Service Coordination from A1 Service Coordination are fully funded through Medicaid. All services are billed directly to Medicaid and are of no cost to you or your family!
In order to be considered for the NHTD program, an individual must meet the following eligibility criteria:
The individual must also be able to live safely in the community with the services and supports offered through Medicaid, the waiver program, and other community resources.
An individual currently residing in or planning to reside in a facility under the Assisted Living Program (ALP) or other licensed or certified congregate care setting is not eligible for the NHTD waiver. In addition, Medicaid regulations will not allow for duplication of services. Therefore, an individual enrolled in a Health and Recovery Plan (HARP), Health Homes, Managed Long Term Care (MLTC) Program, a Program of All Inclusive Care for the Elderly (PACE), or receiving Comprehensive Medicaid Case Management (CMCM) through a targeted case management program is not eligible for the NHTD Waiver unless they request to be disenrolled from the applicable program.
An individual who is:
The individual must also be able to live safely in the community with the services and supports offered through Medicaid, the waiver program, and other community resources.
An individual currently residing in or planning to reside in a facility under the Assisted Living Program (ALP) or other licensed or certified congregate care setting is not eligible for the TBI waiver. In addition, Medicaid regulations will not allow for duplication of services. Therefore, an individual enrolled in a Health and Recovery Plan (HARP), Health Homes, Managed Long Term Care (MLTC) Program, a Program of All Inclusive Care for the Elderly (PACE), or receiving Comprehensive Medicaid Case Management (CMCM) through a targeted case management program is not eligible for the TBI Waiver unless they request to be disenrolled from the applicable program.
There are many services and supports available in the NHTD/TBI waiver program. Below is a list of all available waiver services in the NHTD and TBI Waiver programs available in the NYC and LHV region:
NHTD & TBI waiver services are used to complement already available sources of support and services. The following link provides general definitions.
A1 Service Coordination is a conflict free Service Coordination agency only! A1 SC does not provide any additional waiver or non-waiver services or supports.
A1 Service Coordination supports your right to choose the supports and services that you receive from the NHTD/TBI Waiver program. A member of the A1 SC team will assist you to secure your preferred, approved NHTD/TBI waiver provider. If you do not have a preferred provider of choice, an A1 SC team member can assist you to interview with approved provider/s to help you make your provider choice! A1 SC supports your right to choose.
When we say we are a Conflict-Free Service Coordination Agency, we mean that A1SC does not provide any other Waiver Services, such as Independent Living Skills Training, Home and Community Support Staff, etc. This is important because we do not have any financial gain in which providers you choose for your other services through the Waiver. This protects your choice, which is very important to us.
Most Recent Update: 01/30/2024
This Privacy Policy explains how A1 Service Coordination collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at
www.a1servicecoordination.com.
COLLECTION OF PERSONAL INFORMATION:
Information collected directly from you: We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout.] Personal information we collect directly from you may include [first and last name, address, email address, and phone number.]
Information collected from your device:
Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain features [such as keeping track of items you put in your shopping cart.] You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include [your demographic information, shopping history, and geographic location.]
USE OF PERSONAL INFORMATION:
We use information collected directly from you to provide you with Service Coordination Services. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
DISCLOSURE OF PERSONAL INFORMATION
We do not use third-party service providers to assist us with providing and marketing our products and services to you and we do not share your information with third parties for these purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
During the Service Coordination Interview, a member of the A1SC Enrollment team will meet with you either in-person, via phone, or via video conference; it’s your choice. During this meeting, we will discuss your current needs, abilities, concerns, and support or services that you need from the NHTD/TBI Waiver program to keep you safe and happy in your home. We will review all important information related to Enrollment onto the NHTD/TBI Waiver program, discuss your right to choice, timelines, and next steps for enrollment. To help prepare for the interview, please visit our Resources section on our website which has valuable information. A list of items needed for enrollment can be found here! The A1SC Team are experts in the NHTD/TBI Waiver program and will make every effort to expedite this process.
Our main office is located at 73 Market Street, Suite 376, Yonkers, NY 10710. As part of the Regus family, we have access to office locations in every county in the Lower Hudson Valley and all boroughs of New York City, including:
New York City Boroughs:
Lower Hudson Valley Counties:
We’re happy to arrange a meeting at a location convenient for you. Simply reach out to us, and we’ll coordinate the best time and place to meet! This extensive network ensures that we can conveniently meet the needs of our participants in every part of the region.
A1 Service Coordination
73 Market Street, Suite 376, Yonkers, NY 10710
Main: 914-429-4574 | Referrals: 914-247-4521
Copyright © 2024 A1 Service Coordination - All Rights Reserved.
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