Support, Guidance, and Community — All in One Place
Support, Guidance, and Community — All in One Place
Support, Guidance, and Community — All in One Place
Support, Guidance, and Community — All in One Place
Support, Guidance, and Community — All in One Place
Support, Guidance, and Community — All in One Place
Contact Us
Need Help? We’re Here for You
Whether you are looking to make a referral, enroll in services, request support, or speak with our team, A1 Service Coordination is here to help guide you every step of the way.
Hours
Open today | 09:00 am – 05:00 pm |
Please allow 24–48 business hours for a response.
A1SC is closed during major holidays and does not provide after-hours, urgent, or emergency services.
For medical, psychiatric, or environmental emergencies, please call 911.
Connect With the A1SC Team
Main Line
Supplies Line
Referral Line
Call this number for general questions, guidance, or if you are unsure who to contact—we will direct you to the appropriate team.
Email: info@a1servicecoordination.com
Phone: 914-429-4574
Referral Line
Supplies Line
Referral Line
Contact this team for new referrals, questions about available services, assistance with the intake process, community resources, waiver program information, transfers, transitions, and general support regarding enrollment and service coordination options.
Email: referrals@a1servicecoordination.com
Extension: 1005
Cell: 914- 247-4521
Supplies Line
Supplies Line
Transportation Line
Contact this team for help ordering, replacing, or managing medical supplies (such as incontinence items, gloves, or other approved essentials).
Email: Supplies@A1ServiceCoordination.com
Extension: 1043
Cell: 347-408-2313
Please note: A1 Service Coordination does not directly approve, provide, distribute, bill for, or manage medical supplies or equipment. Our team assists with coordinating referrals, identifying resources, and helping individuals connect with appropriate vendors, providers, insurance plans, and community supports related to supply and equipment needs.
Transportation Line
Enrollment Supervisory Support Team
Transportation Line
Contact this team for help arranging Medical transportation, scheduling rides, or addressing issues with MAS transportation services.
Email: Transportation@A1ServiceCoordination.com
Extension: 1022
Cell: 914-429-0201
Please note: A1 Service Coordination does not directly provide, schedule, approve, or manage Medicaid transportation services. Medicaid transportation is coordinated through Medical Answering Services (MAS) and approved transportation vendors. Our team can assist individuals with understanding the process, connecting with appropriate resources, and addressing transportation-related concerns when support is needed.
Enrollment Supervisory Support Team
Enrollment Supervisory Support Team
Enrollment Supervisory Support Team
Contact this team for escalations, concerns, or when supervisory support is needed during enrollment, transfers, or the Initial Service Coordination process.
Email: enrollmentsupervisors@A1ServiceCoordination.com
Extension: 1005
Cell: (914) 247-4521
Supervisory Support Team
Enrollment Supervisory Support Team
Enrollment Supervisory Support Team
Contact this team for additional support, guidance, or if you have concerns that need supervisory review beyond your Service Coordinator.
Email: Supervisors@A1ServiceCoordination.com
Extension: 1035
Cell: 914-429-4755
Leadership Team
Amanda Truffi-Nash, Certified Brain Injury Specialist (CBIS) | Director of Enrollment
Amanda Truffi-Nash, Certified Brain Injury Specialist (CBIS) | Director of Enrollment
Amanda Truffi-Nash, Certified Brain Injury Specialist (CBIS) | Director of Enrollment
Bret Vaks | Senior Service Coordinator
Amanda Truffi-Nash, Certified Brain Injury Specialist (CBIS) | Director of Enrollment
Amanda Truffi-Nash, Certified Brain Injury Specialist (CBIS) | Director of Enrollment
Erika Rodriguez | Director of Service Coordination
Amanda Truffi-Nash, Certified Brain Injury Specialist (CBIS) | Director of Enrollment
Heidi Nylese, LMSW | Waiver Enrollment Specialist
Heidi Nylese, LMSW | Waiver Enrollment Specialist
Jennifer DiBenedetto, Certified Brain Injury Specialist (CBIS) | Founder | Executive Director
Heidi Nylese, LMSW | Waiver Enrollment Specialist
Jennifer DiBenedetto, Certified Brain Injury Specialist (CBIS) | Founder | Executive Director
Jennifer DiBenedetto, Certified Brain Injury Specialist (CBIS) | Founder | Executive Director
Jennifer DiBenedetto, Certified Brain Injury Specialist (CBIS) | Founder | Executive Director
Luz Mota | Service Coordination Supervisor
Jennifer DiBenedetto, Certified Brain Injury Specialist (CBIS) | Founder | Executive Director
Jennifer DiBenedetto, Certified Brain Injury Specialist (CBIS) | Founder | Executive Director
Melissa Vargas | Waiver Enrollment Supervisor
Melissa Vargas | Waiver Enrollment Supervisor
Melissa Vargas | Waiver Enrollment Supervisor
Natasha Bryant | Senior Service Coordinator
Melissa Vargas | Waiver Enrollment Supervisor
Melissa Vargas | Waiver Enrollment Supervisor
Olga Bagriy | Service Coordinator Supervisor
Melissa Vargas | Waiver Enrollment Supervisor
Olga Bagriy | Service Coordinator Supervisor
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